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RxD Chatify

RxD Chatify

ChatSupportAI

RxD Chatify gives your store a support experience that feels personal at any scale. An AI assistant trained on your product catalog, FAQs, and policies handles the majority of customer inquiries instantly — from sizing questions to order tracking to return requests. When a conversation needs a human touch, it hands off seamlessly with full context so agents never ask customers to repeat themselves. A unified inbox brings together chat, email, and social messages in one place.

68%
Auto-resolved
<5s
Avg. response time
4.8/5
CSAT score

Features

smart_toy

AI-Powered Responses

Trained on your product catalog, policies, and FAQs. Answers product questions, checks order status, initiates returns, and recommends products — all without human intervention.

support_agent

Seamless Agent Handoff

When a conversation needs a human, the AI transfers it with full context — customer history, order details, and conversation summary. Agents pick up right where the bot left off.

inbox

Unified Inbox

Chat, email, and social messages in one place. Assign conversations, leave internal notes, and track resolution times across your entire support team.

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Support Analytics

Track response times, resolution rates, CSAT scores, and common topics. Identify gaps in your knowledge base and see where the AI needs training.

Pricing

Choose the plan that fits your scale.

Starter

Basic chat widget for small stores.

Free
  • check_circle Live chat widget
  • check_circle Up to 100 conversations / mo
  • check_circle Basic auto-replies
  • check_circle Email support

Pro

AI-powered support for growing brands.

$29.99 /month
  • check_circle Unlimited conversations
  • check_circle AI auto-resolution
  • check_circle Agent handoff with context
  • check_circle Unified inbox
  • check_circle Analytics dashboard
  • check_circle Custom branding

Enterprise

Full helpdesk for high-volume support teams.

$99.99 /month
  • check_circle Everything in Pro
  • check_circle Multi-store support
  • check_circle API access
  • check_circle Custom AI training
  • check_circle SLA & priority support
  • check_circle Dedicated account manager

Ready to get started with RxD Chatify?

Let's discuss how RxD Chatify can fit into your stack.